Enabling Email Consent for a Contact

Written By Pat Parkhill (Super Administrator)

Updated at August 4th, 2025

On the Configure tab, click Contacts> Contacts.
The Contacts window appears.
On the Contacts tab, double-click the row displaying the contact you want to modify.
The Contact window appears.
On the Channels tab, select the Email Consent checkbox to permit emails to be sent to the specified email address of the customer.
Delete
Note
- If the customer manually unsubscribes from an email, or if the email address is removed from the Email Address field, this checkbox is automatically cleared, and emails can no longer be sent to the email address.
- If the customer manually subscribes to an email, this checkbox is automatically selected.
Click Save.