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When logging in to the agent desktop, you must establish an audio connection. Depending on the type of service you...
August 4th, 2025 74 views 0 likes
The Agent Panel provides the single-agent panel view of the agent desktop. The Agent Panel (only) is available to Voice...
August 4th, 2025 52 views 0 likes
You are prompted to change your password when: You log in to the agent desktop for the first time. Your...
August 4th, 2025 43 views 0 likes
Logging in to LiveVox Communicator (LVC) The LiveVox Communicator (LVC) is a softphone application that enables you to make Voice...
August 4th, 2025 59 views 0 likes
When choosing a headset or pair of headphones, you typically get what you pay for. You may have a lightning-fast...
August 4th, 2025 48 views 0 likes
The LiveVox Communicator (LVC) is a softphone application that enables you to make Voice over Internet Protocol (VoIP) calls over...
August 4th, 2025 51 views 0 likes
When a voice call is in progress, the agent panel on the agent desktop displays a Transfer button, which allows agents...
August 4th, 2025 44 views 0 likes