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The Script feature is a tool that enables you to build dynamic scripts to guide an agent through a variety...
August 4th, 2025 84 views 0 likes
The Script tool enables you to build scripts to guide an agent through a variety of customer interactions, such as...
August 4th, 2025 78 views 0 likes
You can create new pages and set properties using the options available in the Design tab. Alternatively, you can modify...
August 4th, 2025 86 views 0 likes
You can create and design the page in the Design window. The window contains the following options: Elements The script builder...
August 4th, 2025 102 views 0 likes
Before you begin All the required images should be uploaded to the Image Library so that the same can be...
August 4th, 2025 79 views 0 likes
To make a script available for your agents, you must assign the script to the services assigned to your agents....
August 4th, 2025 73 views 0 likes
You can modify the page and the properties using the options available in the Design tab. Alternatively, you can modify...
August 4th, 2025 68 views 0 likes