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    • Enabling and Assigning Ticket to Agents

      If you have purchased and enabled the Ticket feature, you can make the ticketing feature visible to agents in the...

      August 4th, 2025 80 views 0 likes

    • Managing a Ticket

      U17 Managing a ticket involves creating, modifying, and viewing a ticket. The Tickets subsection of the Ticketing section enables you to...

      August 4th, 2025 114 views 0 likes

    • Creating a Contact Using the Ticket Feature

      Ticket allows you to create new contacts within the Ticketing system. U17/LV19 Creating a Contact Using the Ticket Feature To create...

      August 4th, 2025 78 views 0 likes

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