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You can define the online messages and offline messages that appear on a web widget when a customer visits your...
August 4th, 2025 83 views 0 likes
This article describes the procedure to create a Chat widget on the LiveVox portal. Before You Begin To configure a...
August 4th, 2025 97 views 0 likes
You can proactively initiate a chat when a customer visits your website by displaying a chat invitation message that is...
August 4th, 2025 80 views 0 likes
A web widget is an independent application that you can include on your website. You can use a web widget...
August 4th, 2025 73 views 0 likes
The Monitor tab of the LiveVox Portal contains a dashboard that displays chat statistics and monitors the chat queues of...
August 4th, 2025 72 views 0 likes
You can reduce the time that agents need to respond to chat messages by storing common responses that can be...
August 4th, 2025 82 views 0 likes
This article describes the basic, high-level procedure to create a chat bot and to assign the bot to a chat...
August 4th, 2025 65 views 0 likes
To ensure that chat messages sent by your customers reach an agent, the agent must be set up for and...