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Options for Creating a Campaign

Written by Pat Parkhill

Updated at August 4th, 2025

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A campaign is a focused attempt to contact customers based on factors, such as dialing strategies, customer service goals, or regions. This topic lists the different ways in which you can create a campaign in the LiveVox Portal and provides links to those topics for additional information.

Refer to the following links in the Product Documentation site to know more.

  • Uploading Files Using SFTP Browser
  • Creating a Transaction Campaign
  • Creating a Contact Campaign
  • Creating a Scheduled Campaign Job
  • Adding/Appending Records to Active Campaigns

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