Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Administrator
  • Script

Creating a Script

Written by Pat Parkhill

Updated at August 4th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Administrator
    Quick Start Contact Management Campaign Management Monitoring Reporting & Analytics CRM Agent Desktop SMS Messaging Attempt Supervisor SpeechIQ Script Email Chat Ticket BI (Business Intelligence) Wallboards API Voice
  • Agent
    Getting Started Using the Agent Desktop Understanding Your Agent Role
  • Troubleshooting
    Diagnostic Tools Error Messages Agent Desktop Troubleshooting Call, Email, or SMS Troubleshooting Reporting & Analytics Troubleshooting Community-Customer Service
+ More

You can create new pages and set properties using the options available in the Design tab. Alternatively, you can modify or update the stylesheets using a script (Script) built using Javascript to create the pages.

Creating a Script

  1. Log in to the LiveVox Portal.
  2. On the  Configure tab, click Agents > Agent Desktop.
    The Agent Desktop window appears.
  3.  Click the Designer tab.
  4. Select the required Designer Desktop from the drop-down list.
  5. Click the  (arrow) button.
    You are directed to the Designer desktop screen.
  6. Click Scripts > SCRIPTS tab.
  7. Click the New button. 
    The New Script window appears.
  8. Specify values in the following fields:
    • Name: Specify a name for the script.
    • Description: Specify a description for the script.
  9. Click Save.
    The script is created, and the Design subtab appears to enable you to design the script.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Script Overview
  • Enabling the Script Feature on the Designer Desktop
  • Design Tab Overview for Script
  • Steps to Create and Design a Page
  • Assigning Script to Services

Copyright 2025 – testcompanylivevox.

Knowledge Base Software powered by Helpjuice

Expand